Questions, answered.

Only under a standing approval or rule you created through Review, never to sensitive people or about sensitive topics, and always with Undo. Everything else waits for you.

Nothing. Silence never expands what SecondDesk may do. A timeout never sends, approves or decides anything.

Yes. The Admin Console sets an Autopilot policy and lane caps for the whole workspace. You can tighten them further, never loosen them.

It runs in the live demo today, on sample data. Connected accounts roll out during early access.

Not on its own. Replies, nudges and updates are drafted into your Review queue. Nothing leaves without your approval: per item, or under a standing approval you set for narrow, internal cases. Your own words send when you press Send, with a few seconds to Undo.

Clients, executives, HR and external recipients are never batch-approved. HR, legal and compensation topics are alerts only. When in doubt, the stricter lane wins.

Yes. Every automatic action is reversible, logged in Activity and comes with one-click Undo.

No. Anything that leaves your account is a Yellow-lane draft that waits in Review. Ceilings can only be tightened, never raised past the lane rules.

Clients, executives, HR and external recipients, plus anything you mark sensitive. They are approved one by one, never in a batch.

Only low-risk noise is archived, every archive is logged, and Undo restores it in one click.

Yes. Rules are yours to add and tighten, and a rule can never push an item past its lane.

No. The Stand-in joins as a clearly labeled notetaker, records and transcribes, and never speaks or types for you.

Yes. The Stand-in joins with a clear label in the participant list.

No. It records, transcribes and takes notes. It never speaks or types for you.

Yes, as an expiring, read-only link. The transcript is excluded by default.

No. Accepting and declining are drafts that wait for your approval, except moving your own focus blocks.

No. Guests see only the open times you offer.

Yes. Booking pages detect the guest's time zone and show your own time zone on the owner card.

Yes. Coverage gives them scoped, time‑boxed access. Their drafts come back to your Review, and sensitive items stay yours.

A delegate who covers your desk is a member of the workspace and uses a seat on the Team and Business plans.

Yes. Their drafts are marked "Drafted by Sam", and you see a diff of your edits.

No. Sensitive items are visible to you only.

Access ends on its own at the time you set, and you get a hand-back report.

Free during early access. At launch, plans start at $12 a month billed annually, and we'll tell you before anything is billed.

Not during early access. We'll tell you 30 days before anything is billed, and you choose whether to continue.

Yes. Change plans any time. Upgrades prorate for the days left in the period.

One automatic or requested job: a triage pass, a drafted reply, a prep packet or a recap. Browsing and approving don't count.

Yes, any time from the Admin Console. You can export your data first.

Talk to us and we'll work something out.

No. Your work is not used to train models.

Admins set policy, lane caps and retention and read the audit log of changes. They don't read your drafts or your mail from the console.

Use the security form on the contact page. We'll acknowledge it within one business day.

With a passkey (Face ID, Touch ID or Windows Hello) or a one-time email link. There are no passwords to leak or reset.

Passkeys, which are phishing-resistant and stored on your device, or one-time email links that expire in 15 minutes. There are no passwords.